Best Western Priory Hotel, Bury St. Edmunds ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Mildenhall Road, Bury St. Edmunds, United Kingdom, IP32 6EH

Best Western Priory Hotel is a privately owned, 3-star hotel featuring a Grade II listed building and landscaped gardens. Offering high standards of service, it provides free parking and excellent banqueting facilities. The hotel is suitable for business travelers and romantic getaways.

Rooms & Amenities

All guestrooms at Best Western Priory Hotel include modern amenities such as free Wi-Fi, flat-screen TVs, and private bathrooms. Many rooms offer garden views, and 24-hour room service is available. The hotel also provides options for family accommodations, including extra beds and interconnecting rooms, with children under 12 staying free when sharing with two full-paying adults.

Dining & Events

The award-winning Garden Restaurant holds a long-standing reputation for formal yet relaxed dining, offering a menu recognized with 1 AA rosettes. The new Garden Room can cater for events up to 100 people and features alfresco dining options. A lounge area serves local beer, providing a casual setting for guests.

Meetings & Events

Best Western Priory Hotel offers extensive meeting facilities, accommodating a variety of corporate events from conferences to product launches. Meeting rooms benefit from natural daylight, some with views of the gardens. The venue is perfectly suited for both meetings and memorable weddings, providing comprehensive service for all aspects of the event.

Local Area & Transportation

Guests can explore Bury St Edmunds, located less than 15 minutes on foot, which includes sites like The Abbey Gate and Moyse's Hall Museum. Nearby bus stops, such as Philip Road, provide convenient access to local transport. The hotel is also close to golf courses for those interested in golfing activities.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Double Room

Max:

2 persons

13 m²

Bed options:

1 King-size bed

Shower

Heating

room details

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Classic Single Room Non-Smoking

Max:

1 person

12 m²

Bed options:

1 Single bed

Shower

Heating

room details

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Family Room Double Single Beds

Max:

4 persons

14 m²

Bed options:

1 Single Bed or 1 Double Bed

Shower

Heating

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

Bury St. Edmunds 1.5 km

Airports

Cambridge (CBG) 41.6 km

London Stansted (STN) 79.3 km

Bus

Bus stop200 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Spacious Comfort

“The room was impressively spacious, impeccably clean, and delightfully decorated, making my stay truly comfortable.” view full review

Generously Sized

“The bathroom offered plenty of space, adding to the comfort of my overall experience during my stay.” view full review

Dreamy Sleep

“The bed in my room was extremely comfortable, ensuring I had restful nights and woke up refreshed.” view full review

Excellent Entertainment

“The television had great picture quality with all the channels I needed, making for great downtime in the evenings.” view full review

General

No smoking on site
Free parking
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Allergy-free rooms
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Golf course

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Picnic area/ Tables
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Board games
Children's menu

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Garden area
BBQ facilities
Leisure/ TV room

Room features

Free Wi-Fi in rooms
Heating
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Location

Mildenhall Road, Bury St. Edmunds, United Kingdom, IP32 6EH

Map view

Mildenhall Road, Bury St. Edmunds, United Kingdom, IP32 6EH

City landmarks

Mustow Street Angel Hill

Abbey Gardens

2.1 km

Church

St Edmundsbury Cathedral

2.2 km

Museum

Moyse's Hall Museum

1.9 km

Amusement Park

CurveMotion

1.4 km

30 Angel Hill

The Abbey

2.3 km

Church

Church Of St Martin

950 m

Market Square

Bury St Edmunds Boer War Memorial

1.8 km

Town Centre

Hidden Gardens of Bury

1.5 km

St George

1.1 km

Lancaster Gospel Hall

730 m

Church

St Mary's Church

2.2 km

Hospital of St Saviour

830 m

Northumberland Avenue Methodist Church

860 m

Museum

Suffolk Regiment Museum

2.3 km

86 Cannon St

The Old Cannon Brewery

1.3 km

Church

Saint John The Evangelist

1.4 km

Kingdom Hall

1.0 km

Beacon Church

1.0 km

The Apex

2.1 km

Church

Salvation Army Community Church

1.2 km

Church

All Saints Church

2.1 km

The Bury Framing Centre

1.5 km

Drinking Fountain And Sundial

1.9 km

Church

Garland Street Baptist Chapel

1.6 km

Cornhill Walk Shopping Centre

1.6 km

Museum

Bury St Edmunds Guildhall

2.0 km

Bury St Edmunds Golf Club

2.6 km

Norah Lofts

1.7 km

Bury Town Football Club

1.7 km

Church

Trinity Methodist Church

1.7 km

Nearby

Lancaster Gospel Hall

730 m

Hospital of St Saviour

950 m

St George

1.1 km

Restaurants

Tollgate

270 m

142 Fornham Road

Costa

1.5 km

Tesco

Rockers Cafe

1.4 km

Lamdin Road

Lime Indian Takeaway

1.6 km

13 St. Olaves Precinct St Olaves Road

Hilltop Cafe

1.5 km

Rougham Hill

Reviews and Ratings

Feedback from previous guests about their experience.

66%

liked the hotel and would stay again

friendly staff

great location

disappointing dining

pet dog charge

6.6/10

Nice

Rooms

6.0

Location

8.0

Service

9.0

Dining

5.0

David

United Kingdom, February 2024

7.2/10

The hotel had a few drawbacks like being close to building work and the smokers area, but overall, it was a comfortable stay with friendly and apologetic service. The location was convenient but not ideal for a cozy dinner. The dining experience had some issues with slow service and cold food, but the Thai cuisine was worth the offer price.

Rooms

7.0

The room was well-equipped except for a hairdryer, and it would have been nice to have some comfy seats instead of just the bed. However, it was clean and comfortable despite being on top of the building site.

Service

9.0

The staff were friendly and apologetic, making an effort to understand our concerns. They were helpful in making my girlfriend's birthday dinner special and even offered a discount on the bill, which we appreciated.

Location

8.0

I was impressed by the customer service from reception to the bar. The staff, especially Jade and Tina, were very accommodating, providing a warm welcome and even allowing an early check-in. The hotel is near the train station, offering lots of potential, but there are some adjustments that could be made to enhance the overall experience.

Dining

5.0

The dining experience had its ups and downs. The breakfast was disappointing with cold and disorganized service, but the Thai food at offer price was decent. However, improvements are needed for the full price service.

Facilities

7.0

The hotel had ample parking and chalet type rooms en suite, but some general alterations could enhance the overall facilities.

Sydney

United Kingdom, December 2023

8.0/10

I found the hotel to be a perfect fit for us with a pet dog, as we stayed in the bungalows. The proximity to Thetford Forest, Ipswich, and other tourist spots made it an ideal location for exploring the area. However, the dining experience, particularly the sausage dish, was a bit of a fiasco. The facilities were excellent for putting together a last-minute wedding function.

Rooms

8.0

The bungalows were perfect for us with a pet dog.

Service

9.0

The staff were incredibly friendly and welcoming.

Location

9.0

The location was excellent for exploring nearby attractions.

Dining

5.0

The dining experience was rather disappointing, especially the sausage dish.

Facilities

9.0

The facilities were excellent for putting together a wedding function at short notice.

friendly staff

disappointing dining

Michael

United Kingdom, October 2023

5.8/10

The hotel room was not up to standard, with dampness and odors present, but it was somewhat satisfactory for just sleeping. Natural light was lacking in the room's ambiance. However, the staff was exceptionally accommodating, even going out of their way to arrange an early meal for my elderly mother. They were attentive to our needs, including those of our dog. The location was convenient with easy access to the city center, although some areas lacked atmosphere. The dining experience had some drawbacks, such as the lack of toast options and poor value for money. The hotel facilities need improvement.

Rooms

5.0

The room had various issues including dampness, odors, and broken fixtures.

Service

9.0

The staff exceeded expectations in their efforts to ensure our comfort and accommodate specific needs.

Location

7.0

The hotel was conveniently located with easy access to the city center and pleasant surroundings.

Dining

5.0

The dining experience was below expectations with limited options and poor value for money.