Best Western Priory Hotel, Bury St. Edmunds
About the Hotel
Best Western Priory Hotel is a privately owned and run establishment located in Bury St Edmunds, Suffolk. This Grade II listed building offers a warm welcome and unique hospitality in a tranquil setting. Guests can enjoy beautifully landscaped gardens and the old priory walls that enhance the serene environment. With its award-winning dining and free parking within walled grounds, the hotel is a distinguished choice for various travelers.
Location
Less than a 15-minute walk from the center of Bury St Edmunds, the hotel is conveniently located near key attractions such as The Abbey Gate and Moyse's Hall Museum. Bury St Edmunds train station is approximately 1 km away, while London Stansted Airport is about 78.5 km from the hotel. Free parking for guests is available on-site, allowing for easy access to local sites.
Rooms
All guestrooms at Best Western Priory Hotel come equipped with amenities such as free WiFi and 24-hour room service. The rooms feature comfort-focused designs, including flat-screen TVs and tea and coffee facilities. A variety of room types, including singles, doubles, twins, and triples, are available to accommodate different guest needs. Many rooms offer garden views, creating a relaxing atmosphere for visitors.
Eat & Drink
The hotel features the award-winning Garden Restaurant, known for its formal yet relaxed dining experience, and holds 1 AA rosettes for food. The new Garden Room restaurant can cater to events for up to 100 guests, providing a versatile choice for functions. A casual lounge serves local beer and bar meals, while a hot breakfast is available via room service only. Note that dining facilities may have limitations from the last week in November through to December.
Leisure & Business
Best Western Priory Hotel has several meeting rooms designed to host various corporate events, including conferences, product launches, and banquets. All meeting spaces benefit from natural daylight, with many offering views of the gardens. The hotel's tranquil environment supports a focused and productive atmosphere for business travelers. Additionally, golf facilities are available off-site for leisure seekers.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Parking
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Golf course
Guest Parking
- Electric kettle
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Picnic area/ Tables
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Board games
- Children's menu
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Garden area
- BBQ facilities
- Leisure/ TV room
Room features
- Free Wi-Fi in rooms
- Heating
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
The hotel had a few drawbacks like being close to building work and the smokers area, but overall, it was a comfortable stay with friendly and apologetic service. The location was convenient but not ideal for a cozy dinner. The dining experience had some issues with slow service and cold food, but the Thai cuisine was worth the offer price.
I found the hotel to be a perfect fit for us with a pet dog, as we stayed in the bungalows. The proximity to Thetford Forest, Ipswich, and other tourist spots made it an ideal location for exploring the area. However, the dining experience, particularly the sausage dish, was a bit of a fiasco. The facilities were excellent for putting together a last-minute wedding function.
The hotel room was not up to standard, with dampness and odors present, but it was somewhat satisfactory for just sleeping. Natural light was lacking in the room's ambiance. However, the staff was exceptionally accommodating, even going out of their way to arrange an early meal for my elderly mother. They were attentive to our needs, including those of our dog. The location was convenient with easy access to the city center, although some areas lacked atmosphere. The dining experience had some drawbacks, such as the lack of toast options and poor value for money. The hotel facilities need improvement.
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