Best Western Priory Hotel Bury St. Edmunds, Bury St. Edmunds
About the Hotel
Best Western Priory Hotel is a privately owned establishment situated in Bury St. Edmunds, Suffolk. This Grade II listed building features landscaped gardens and historical old priory walls, creating a tranquil environment. Known for its warm welcome and high standards, it is ideal for both business travelers and couples seeking a romantic getaway.
Location
The hotel is conveniently located less than 15 minutes on foot from the center of Bury St. Edmunds. It is a short drive to notable attractions, such as The Abbey Gate and Moyse's Hall Museum. Additionally, it offers free parking within its walled grounds and is easily accessible from major transportation routes, including the A14 motorway.
Rooms
Each guestroom at Best Western Priory Hotel includes essential comforts such as 24-hour room service and free WiFi. Rooms feature private bathrooms and offer amenities like flat-screen TVs, heating, and tea and coffee facilities. Many rooms provide pleasant views of the hotel's gardens. The hotel also allows guests to cancel cleaning services during their stay for added convenience.
Eat & Drink
The award-winning Garden Restaurant is recognized for its formal yet relaxed dining experience and has received 1 AA rosette for food quality. The restaurant offers both indoor and alfresco dining options with views of the gardens. However, dining facilities face limitations during the busy holiday season from late November through December.
Leisure & Business
Best Western Priory Hotel has several meeting rooms equipped with natural daylight, some of which overlook the gardens. These facilities cater to various corporate events, including residential meetings, conferences, and exhibitions. For leisure, guests can unwind in the Terrace Bar, which serves local beer and provides a casual atmosphere.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Parking
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Baggage storage
- Allergy-free rooms
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Golf course
Guest Parking
- Electric kettle
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Picnic area/ Tables
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Board games
- Children's menu
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Garden area
- BBQ facilities
- Leisure/ TV room
Room features
- Free Wi-Fi in rooms
- Heating
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
The hotel had a few drawbacks like being close to building work and the smokers area, but overall, it was a comfortable stay with friendly and apologetic service. The location was convenient but not ideal for a cozy dinner. The dining experience had some issues with slow service and cold food, but the Thai cuisine was worth the offer price.
I found the hotel to be a perfect fit for us with a pet dog, as we stayed in the bungalows. The proximity to Thetford Forest, Ipswich, and other tourist spots made it an ideal location for exploring the area. However, the dining experience, particularly the sausage dish, was a bit of a fiasco. The facilities were excellent for putting together a last-minute wedding function.
The hotel room was not up to standard, with dampness and odors present, but it was somewhat satisfactory for just sleeping. Natural light was lacking in the room's ambiance. However, the staff was exceptionally accommodating, even going out of their way to arrange an early meal for my elderly mother. They were attentive to our needs, including those of our dog. The location was convenient with easy access to the city center, although some areas lacked atmosphere. The dining experience had some drawbacks, such as the lack of toast options and poor value for money. The hotel facilities need improvement.
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